WebExercises vs. Paper handouts

Are You Still Using Paper Copies For Your Patients’ Home Exercises and Stretches? Your clinic and your patients deserve better. Why? Problem: A paper copy or photocopy of a photocopy with stick figures or old images is hard to understand Solution: WebExercises® gives you or your staff the ability to quickly and easily create concise and personalized exercise programs, selecting …

Friederike Aprea

Friederike Aprea

Vice President of Marketing Strategy and Business Development at WebExercises, Inc.

The Importance of Administrative Excellence

Reach Your Maximum Potential Through Administrative Excellence I was looking at job postings recently, and one literally asked: “Do you have 6 arms and 6 legs and can do ten things at once?” If you guessed that this job description was for a front desk assistant, then you’d be right. The front desk is the nerve center of the clinic …

Lori Allen

Featured Presenter and Educator

4 Reasons to have a Billing Policy Manual

For Staff Staff members want organization and leadership. They want to work in an ethical and trustworthy atmosphere. A billing & coding policy manual creates a culture of compliance and is an extension of your mission and values. Also, if you have a staff member who is accusing the business owner of wrongdoing, a policy manual can contain the ammunition …

Dr. Kotlar

Dr. Marty Kotlar

DC, CPCO, CBCS

What Makes a Good Leader: 5 Components of Emotional Intelligence

Whether you’re a clinic owner, team leader or you’re looking to move up within your organization, leadership is an indispensable skill – and emotional intelligence is a key component. In fact, it’s estimated that 80% of the best leaders have the five emotional intelligence qualities discussed below. But why is emotional intelligence so important? Because research confirms that leaders with …

David S. Myers

David S. Myers

PT, DPT, OCS, CIMT, ATC/L

The Basics of HIPAA

Question: Dr. Kotlar, “I think I’m HIPAA compliant. I have all new patients sign my Notice of Privacy Practices form, all files are kept in a locked cabinet, we keep all patient conversations at a low level and my billing manager stays up to date by attending coding seminars. Am I HIPAA compliant?” Answer: You are on your way to …

Dr. Kotlar

Dr. Marty Kotlar

DC, CPCO, CBCS

Billing & Coding for Extremity Conditions

Question: “I treat a lot of extremity conditions. On some patients I will do soft tissue mobilization on a rotator cuff strain, therapeutic stretching on an inflamed elbow and myofascial release on a contracted and painful iliotibial band all on the same visit. If I spend approx. 45 minutes with the patient, how do I compliantly code and bill for this? …

Dr. Kotlar

Dr. Marty Kotlar

DC, CPCO, CBCS

What is a Differentiator for those who Succeed?

What is a Differentiator for those who Succeed?

People function and interact with influence from our personality (human behavior profile), intellect (IQ) and our emotions. (Figure 1) We have a natural tendency for our behavior, but also a learned behavior model. Just as we can learn to increase our intellect, we can learn how to improve our communication and emotional behaviors. Why is it that even though someone is popular, …

David S. Myers

David S. Myers

PT, DPT, OCS, CIMT, ATC/L

Challenges and Opportunities Independent Physical Therapy Clinics are Facing

Challenges and Opportunities Independent Physical Therapy Clinics are Facing

DO THE RIGHT THING FOR LOWER BACK PAIN PATIENTS Healthcare expense has been rising for the past decade, impacting American consumers, hospitals and governments. It seems that the upward trending of healthcare cost will stay, at least for some time. There are a lot of factors that impact on healthcare costs for Americans. If we dive into the detail of medical …

Jerry Durham

Jerry Durham

Clinical Instructor, Nationally Recognized Physical Therapy Expert and Host of the Podcast "Healthcare DisruPTion."

Physical Therapist With Patient

You Know Better Than a Retailer What Your Patient Needs

Many PTs are reluctant to offer rehabilitation tools for sale in their clinics. That’s understandable. We want to be seen as care providers, not sales people. But consider this: Who is better equipped to make sure your patient goes home with the exact right product they need: you (the professional who prescribed it) or a sales clerk at the local …

Man filling out paperwork at office

Resolve to Make a Good First Impression in the New Year

Slowing down during the holidays gives you a chance to see things from a new perspective. As you take stock of your personal and professional life, you might decide 2017 is the year you’ll squeeze in more healthy meals between patients, or execute a new email marketing strategy. Use this time of quiet reflection to evaluate the physical aspects of …