Creating a Customer Service Culture

Let’s visualize your clinic as a puzzle, and all the elements that make up your clinic are the pieces. Your services are pieces of the puzzle, one piece for physical therapy, one for massage, one for rehabilitation… you get the picture. There are also pieces for your products, supplements, equipment, and so on. There are pieces for your competitive and fair …

Lori Allen

Featured Presenter and Educator

Help Patients get Healthy and Fit…and promote your business at the same time

Some of the best exercises you can incorporate into patient rehab routines require simple little pieces of equipment (which can often challenge even the fittest among us). Exercise bands are a great example of a low cost, low-tech tool to help your clients create stability and strength while improving overall fitness – without having to lift heavy weights or put …

Kelly Eterovich

National Account Manager, ELIVATE Fitness

Deductibles, Co-pays & Co-insurance: Info you need to know

Deductibles Are Too High The recent increase in deductibles and co-pays has negatively affected many patients and practices. If you’re out-of-network, do you have to collect the full deductible? Is it possible to waive a portion of the co-insurance? Should you lower your fees to improve patient compliance? Let’s Discuss Fees Let’s begin by discussing fees. There are 3 factors that usually …

Dr. Kotlar

Dr. Marty Kotlar

DC, CPCO, CBCS

6 Steps to Educating and Closing the Cash Patient

Having a steady flow of consultations and potential new patients is the goal for every clinic, but how do you get those patients to convert to, and comply with, a treatment plan? Patient education and acceptance of a care plan are essential for increased and maintained clinic volume. The word “closing” may seem strange in discussing this process, but healthcare …

Lori Allen

Featured Presenter and Educator

The Importance of Administrative Excellence

Reach Your Maximum Potential Through Administrative Excellence I was looking at job postings recently, and one literally asked: “Do you have 6 arms and 6 legs and can do ten things at once?” If you guessed that this job description was for a front desk assistant, then you’d be right. The front desk is the nerve center of the clinic …

Lori Allen

Featured Presenter and Educator

The 5 Second Rule – Achieve Breakthrough Performance In Your Career

Planning to attend the APTA Private Practice Section conference in Chicago? Join MeyerPT at Booth #801 to see several exciting innovations that can help you improve outcomes and add new revenue streams to your business. Just as important, be certain not to miss the Thursday morning keynote by award-winning CNN analyst Mel Robbins: The 5 Second Rule – Achieve Breakthrough …

Billing & Coding for Extremity Conditions

Question: “I treat a lot of extremity conditions. On some patients I will do soft tissue mobilization on a rotator cuff strain, therapeutic stretching on an inflamed elbow and myofascial release on a contracted and painful iliotibial band all on the same visit. If I spend approx. 45 minutes with the patient, how do I compliantly code and bill for this? …

Dr. Kotlar

Dr. Marty Kotlar

DC, CPCO, CBCS

Physical Therapist With Patient

Keep in touch – it’s easy and it will pay off!

Clients are looking for attention and guidance Did you know that it’s 4 – 10 times more expensive to get a new customer than keeping an existing one? And did you also know that most Americans make their purchase decisions after seeking recommendations? And even these statements are not specific to the health and wellness industry, so it might be worthwhile …

Friederike Aprea

Friederike Aprea

Vice President of Marketing Strategy and Business Development at WebExercises, Inc.

Vitamix Ascent Series

Rev Up Your Revenue With Vitamix

You’re not just your patients’ physical therapist – you are the epicenter of their healthcare. They trust you, so offering advice related to overall wellness and nutritional guidance comes with the territory. Working To Improve Your Patients’ Diets As a society, we don’t blink twice when a grease-soaked bag filled with an 800 calorie lunch is handed to us at a fast food chain’s …

ALINE Insoles

New Product Alert: ALINE

We’re very proud to welcome ALINE to the list of brands available through MeyerPT. Since we are very particular about the brands and products we offer, trust us when we say ALINE’s insoles are top-quality. In fact, the products are beneficial to all — everyone ranging from elite athletes to those who exercise sporadically. Learn why ALINE’s products are a fantastic …

John Pecora

Dr. John Pecora

MeyerPT Vice President, Managing Editor, Communities and Education